Shipping and Returns

Last updated: August 4, 2026

Made-to-Order Fulfillment

Our merchandise is made to order by a fulfillment partner, including Printful. Production begins after your order is accepted. This approach reduces unsold inventory, but it also means we generally cannot change or cancel an order once production begins.

Shipping Rates and Delivery Estimates

Available shipping methods, prices, and estimated delivery dates are calculated during checkout based on the items, quantity, destination, carrier, and fulfillment location. Shipping charges are shown before you place the order.

Delivery dates are estimates, not guarantees. Production demand, carrier delays, weather, address issues, and other circumstances outside our control can affect delivery. Tracking information will be provided when available.

Address Accuracy and Returned Packages

Please check the recipient name and complete shipping address before placing your order. If a package is returned because an address was incorrect, incomplete, unclaimed, or otherwise undeliverable, additional shipping charges may be required before it can be sent again.

Returns and Exchanges

Because products are made specifically for each order, we do not accept returns or exchanges for choosing the wrong size or color, changing your mind, or other buyer-remorse reasons. Please review the product description and size guide carefully before ordering.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us within 30 days after delivery. Include your order number, a description of the problem, and clear photographs showing the entire item and the issue.

After reviewing the claim, we may provide a replacement or refund when appropriate. You generally will not need to return a defective item unless we give you different instructions.

Packages Lost in Transit

If tracking has stopped or an order has not arrived, contact us within 30 days after the estimated delivery date. We will review the carrier and fulfillment records and explain the available remedy.

Cancellations and Refunds

Contact us immediately if you need to request a cancellation or address correction. We will try to help, but changes and cancellations are not guaranteed after fulfillment begins.

Approved refunds are returned to the original payment method. The time required for the credit to appear depends on the bank or card issuer.

Questions

Questions about an order can be sent through our Shop | Cart | Contact Us page. Please include the order number, but never send a full payment-card number through a form or email.